中意突发事件理赔处理声明.pdf

24小时救援电话号码：+86 21 61297913

理赔咨询：021-61297913

请关注公众号：爱优普iYooPoo 在线申请理赔

紧急救援

优普援助是忠利保险集团（全球4大保险品牌之一）在中国的全资子公司，也是全球三大救援集团之一。优普始创于1963年，到目前有55年的经验，服务过3亿客户。服务中心有35个，分公司44个，服务网络覆盖全球200多个国家和地区。服务中心每1秒接听2个电话，配备专业医疗人员400多人。

国际医疗救援：紧急医疗运送及送返、安排入院许可、费用垫付等

各种咨讯服务：旅行、签证、天气和使领馆资讯等

特别协助：护照、行李遗失协助，紧急旅行协助

24小时救援电话号码：+86 21 61297913

理赔咨询：021-61297913

请关注公众号：爱优普iYooPoo 在线申请理赔

1、未起保保单，请在出行前2天，直接在订单中申请退保；出行前1天的非工作时间申请，无法受理退款。

2、己起保保单如果未出境，需要联系客服处理，如果己经出境，则无法受理退保。

其他说明

承保被保险人在本保险合同有效期内离开其境内日常居住地或日常工作地而直接前往其日常居住地或工作地所在的市级行政区以外的境内旅行

1.本产品承保中国大陆地区（不包含香港、澳门及台湾）发生的意外伤害事故。本保险必须在被保险人出行前至少提前一天购买，不支持当天生效，保险期间需覆盖实际旅行全程。

Territory Limit: Within PRC (excluding Hong Kong, Macau and Taiwan) . The insurance should be purchased at least one day before the insured began the trip , and the insurance period must cover the actual whole trip period. The insurance DO NOT enter into effectiveness on the same day of purchase.

2. 本计划的承保年龄为1至70周岁,以保单生效时的周岁年龄为准。

The insured age of this insurance plan is 0 to 70 years old.

3.18周岁以下的未成年人身故保险金额以保险事故发生时中国保监会规定的未成年人身故保险金额的相应限额为限。

The death benefit covered under the captioned policy paid to the insured person under the age of 18 shall not be exceeded the limit regulated by China Insurance Regulatory Commission.

4.在同一保险期间内，每位被保险人仅限投保一份旅行意外伤害保险。若同一个被保险人就同一旅行同时投保2份（或以上）任何旅游险产品，则仅按保额高者作出赔偿。

No more than one policy is granted to one insured person in the single journey. If one insured person owns two or above policies for the same journey, the insurer will be only liable for the indemnity under the policy with the highest amount of sum insured.

5.被保险人在北京市平谷区、密云县、怀柔区所有医院的就医均不属于本保险合同认可医院，建议被保险人去往其他区域二级以上公立医院就医。如因急诊情况导致被保险人必须在以上区域医院就近治疗，保险人仅承担首次急诊治疗费用，后续治疗要求被保险人去往其他区域二级以上公立医院就医。

The insured's medical treatment in all hospitals in Pinggu District, Miyun County and Huairou District of Beijing is not an approved hospital for this insurance contract. It is recommended that the insured should go to a public hospital at or above the second level in other areas.

6、医疗转运转送及遗体送返如需要搜救，搜救费用限额2万。

Medical Evacuation and Repatriation and Repatriation of Remains sub-limit of search and rescue cost: CNY20,000.

7.本产品承保下列高风险运动:海拔6000米以下的休闲旅游、远足徒步、登山运动、山地穿越、露营、自行车运动、山地自行车越野、场地/越野轮滑、自驾车旅行;游泳、潜水(下潜深度不超过18米)、溯溪、划船、帆船、帆板、皮划艇、漂流;人工/自然场地攀岩及下降、固定路线洞穴体验、野外生存、徒步穿越无人区(沙漠、戈壁等);定向运动、拓展活动、场地趣味活动、攀冰、滑雪运动、骑马游玩、马术培训、马术比赛(竞速赛、绕桶赛)、丛林飞跃、飞盘、TUTU车、溯溪、高海拔登山、攀冰、海上摩托、速降。

This insurance covers the following high risk sports: an elevation of 6000 meters below the leisure tourism, hiking, mountaineering, hiking, camping, mountain crossing fixed route cave experience, wilderness survival, hiking through the uninhabited areas (desert and Gobi); Orienteering activities, fun activities, field cycling, mountain bike cross-country site / off-road skating, self-driving travel; swimming and diving (depth of less than 18 meters), canyoning, rowing, sailing, windsurfing, kayaking, rafting and climbing venues; artificial / natural decline, climbing, skiing, horseback riding, equestrian training, play equestrian (sprint, barrel racing), jungle leap, Tutu car,  Frisbee, canyoning, mountaineering, climbing, rappelling.